Food complaints
Under the Food Safety Act 1990 it is an offence to sell food which is unfit for human consumption or is so contaminated that it would not be reasonable to expect it to be consumed in that condition.
District councils have a legal duty to investigate complaints regarding foreign matter, for example stones, metal, glass, paper, plastic, or unfit food such as mould and odour.
Make a food or food premises complaint online.
The Trading Standards Department of Dorset County Council deals with separate food complaint issues such as descriptive issues (for example misleading labelling or dietary claims), food not of the nature, substance or quality demanded (for example mutton sold as lamb), ingredients and compositional issues.
The issue of compensation is not dealt with by the district council so you may feel it more appropriate to approach the retailer/producer directly with your complaint.
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Name: Environmental Health (Christchurch)
Email: environmental.services@christchurch.gov.uk
Tel: 01202 495045
Fax: 01202 495108
Full details for Environmental Health (Christchurch) -
Name: Food Safety (West Dorset)
Email: custservices@westdorset-dc.gov.uk
Tel: 01305 251010
Fax: 01305 252485
Full details for Food Safety (West Dorset) -
Name: Public Health (East Dorset)
Email: publichealth@eastdorset.gov.uk
Tel: 01202 886201
Fax: 01202 639029
Full details for Public Health (East Dorset) -
Name: Public Health & Housing Services (Purbeck)
Email: envservices@purbeck-dc.gov.uk
Tel: 01929 556561
Fax: 01929 557351
Full details for Public Health & Housing Services (Purbeck) -
North Dorset District Council Customer Services
Name: North Dorset District Council
Email: customerservices@north-dorset.gov.uk
Tel: 01258 454111
Fax: 01258 484185
Mobile: 07781 472878 (Text SMS)
Full details for North Dorset District Council -
Name: Food and Safety (Weymouth & Portland)
Email: envhealth@weymouth.gov.uk
Tel: 01305 838432
Fax: 01305 766684
Full details for Food and Safety (Weymouth & Portland)
