Customer feedback - you said we did
Examples of how we have used customer feedback received through the Kampyle 'give feedback' software to improve website content.
| Council | Page | Feedback received | Action taken | Date |
|---|---|---|---|---|
| Dorset County Council - Dorset History Centre | Dorset History Centre | Customer said the layout and navigation was poor | New page layout implemented, making section easier to navigate | November 2011 |
| Dorset County Council - Traveller pitches | Gypsy and Traveller sites | Customer pointed out there was a problem with the URL for this page | URL amended by the Web Team | November 2011 |
Dorset County Council - Public transport | Some errors spotted in the information provided on this page | Page has been reviewed and amended | November 2011 | |
| Dorset County Council - Waste and recycling | Information on recycling batteries was out of date | Page has been reviewed and amended | November 2011 | |
| Christchurch Borough Council - Online payments | Complaints that online payments were not possible for Christchurch residents | Facility now available | November 2011 | |
