How to let us know about any problems or complaints about the services we provide or the treatment you have received from us.
You may wish to complain to us if:
We have done something wrong
We have not done something we should have
We have not treated one of our customers in a professional or civil manner
We will take any complaint about our services seriously
We will investigate any complaint thoroughly
We will inform you of the outcome of the investigation
Make a complaint
Dorset County Council:
Your district/borough council:
The Dorset Waste Partnership:
Who provides your council services
If you are unsure which council you should be sending your comments to, here is a guide to who provides the different council services in Dorset:
|Dorset County Council||District/borough councils||Dorset Waste Partnership|
Use our My Local postcode search (opens in a new window) to find out which district council you belong to.
Rubbish and recycling collections and other waste services.
Advocacy is a partnership between two people - an advocate and a person who has experienced any form of discrimination. People who are disadvantaged or vulnerable may need help in expressing their views and opinions to ensure they are not restricted in their opportunities to lead normal lives.
- Local Government Ombudsman
The Local Government Ombudsman is an independent person who investigates allegations of maladministration causing injustice to the person who has complained.
Comments, compliments, complaints - Dorset Waste Partnership
We aim to provide the best possible waste management and cleansing services. It may not always be possible to meet all expectations but our response should always be prompt, helpful and courteous.
- Complaints about councillors
Find out how to make a complaint about a district or county councillor and further information on the members' code of conduct.