Requesting alternative formats at Weymouth and Portland Borough Council
If you need assistance with accessing our service or require a document in an alternative format - for example large print, braille, audio or in a different language - we can arrange this.
Hearing impaired people
There is an induction loop situated in the main Reception at the Council Offices. We also have a mobile system which all our Customer Services Team are trained to use.
Sign language interpreters
Please let us know in advance if you will need a sign language interpreter, as qualified signers will need to be booked. You can do this either by email or via fax on 01305 760971.
Blind and visually impaired people
Our customer services team can give you assistance in the following ways:
Provide you with council information, on the telephone or in person
Produce large print copies or computer disks of our publications
Arrange for braille copies of information
Help you with completing any council forms
Help you with getting the service you need
Please note: braille copies take longer to provide as we do not produce them ourselves.
Interpreting and translation services
If you need an interpreter or would like a document that is produced by us, to be translated into another language, please telephone the Customer Services Team on 01305 838000 or you can email us.
All languages can be interpreted on request and we can also arrange face to face translation. If you require this service then please contact the Customer Services Centre on 01305 838000 to arrange an appointment.
Documents translated in an alternative language will take longer as we do not produce these ourselves.