Information for Parents through the Family Information Service

This section is for parents and families who are seeking information on childcare. It also includes wider information about services relevant to children and their families which are available from the Family Information Service.

The Family Information Service (FIS) can provide you with impartial and accurate information and advice on childcare, family activities and family support. This is in line with section 12 of the Childcare Act 2006 which puts a duty on all local authorities 'to provide information to the public on childcare and related services' and 'information which parents may need to support their children through to their 20^th birthday'.

The FIS can be accessed in variety of ways by phone, email, through the Outreach team or via our online search facility WORD.

Looking for childcare/clubs/activities/groups
Helping you to make an informed choice for whatever type of childcare/clubs/activities/groups you are looking for.
Paying for childcare
Choosing childcare is a big step for you and your child. You may be entitled to help with childcare costs depending on your circumstances.
Family Information Service (FIS)
Helping people make informed choices about childcare, services for children, young people, families and careers in childcare.
Outreach Team and Brokerage Service
The Outreach service aims to ensure that the Family Information Service (FIS) is accessible and meets the needs of the community through locality working. The team consists of one senior outreach officer and six outreach officers based within the multi agency hubs in each of the six localities across Dorset.
WORD
This will take you to the Family Information Service online search facility for childcare, activities and family support for 0-19.
Family information and support
Information on services, support and resources available for families and carers in Dorset.
Family Information Service publications and useful links
Publications produced by the Family Information Service (FIS) and links to local and national information.
Family Information Service FAQs
Find out the answers to some Frequently Asked Questions regarding the information provided by the Family Information Service (FIS).
Children's centres
Children's centres aim to give all children the best possible start in life and enable parents to support their child and family. They act as a central point where families can access information and a range of services.
Dorset Safe at Home Scheme
Helping to prevent accidents in the home, where there are young children, by supplying and organising a range of safety equipment to be fitted at home. Free to families who meet the eligibility criteria.