What information can we provide for you?

Information available on Ofsted registered childcare providers, activities to do with your child, clubs that your child can attend independently and services to support your child. Understand the different types of childcare and find out what funding may be available to help you meet the cost of childcare. We also offer information and advice on working in childcare.

New online search facility now available

Do you need to find childcare or family support services? Search the new  WORD (opens in a new window) website.

Who is our service for?

• Parent/carers
• Children and young people
• People working with children
• People seeking a career in childcare
• Providers of childcare
• Employers seeking to support staff to access childcare

 How to contact us

• Telephone the Helpline on 01305 224800, open Monday to Thursday 8.40am until 5.20pm and Friday 8.40am until 4pm. Answer machine in operation outside these hours
• Fax on 01305 228442
• Email familyinfo@dorsetcc.gov.uk
• Appointments in person can be arranged by calling the helpline

• WORD search facility

  Information about childcare and family support services.

• WORD branding

  WORD is a new brand which will show that a piece of information, a service or a facility is for children and young people or those who care or work with them. It might be found on documents, on websites or on buildings where this type of information or service is available

• Outreach service

  The Outreach service aims to ensure that the Dorset Family Information Service (FIS) is accessible and meets the needs of the community.