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Trading Standards

Details on Dorset Trading Standards' work in the county.

General enforcement visits

2001/02

2002/03

2003/04

2004/05

2005/06

2006/072007/082008/09

Total complaints/enquiries received $

8,164

8,069

9,793

7,090

4,812

6,0535,8988,065

Total enforcement visits

4,179

4,268

4,493

2,685

2,661

6,6536,5726,665

All items of weighing and measuring equipment tested

19,299

15,974

20,210

10,473

2,886

24,385#10,15715,666#

Number of goods tested for quantity and quality

10,417

6,499

3,869

3,821

2,270

2,0378594,454

Number of goods/services tested for safety

78

85

278

87

114

188210240

Number of prosecutions arising from enforcement activity

38

18

9

13

25

10713

Number of premises subject to inspection under licensing functions:petroleum,explosives,poisons

583

499

520

445

387

470471432

Customer contact

2001/02

2002/03

2003/04

2004/05

2005/06

2006/072007/082008/09

Business advice and enquiries

1,092

1,192

2,009

1,750

1,910

2,0782,3972,383

Consumer advice and enquiries

6,982

6,877

7,784

5,340

2,902

3,9353,5015,682

Talks, presentations and media interviews

47

43

40

135*

140*

153*197*292*

Source: Dorset County Council

$ Sept. 2004 saw the introduction of a remote call centre Consumer Direct, which deals with complaints for DCC, Trading Standards Service.

* now includes press releases # includes the batch testing of capacity measures

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