These containers will be collected on alternate weeks. 

Missed collection?

If your refuse was put out on time but not collected, please complete the  online missed bin form.

Bin too large?

If you find that your wheelie bin is to large for the amount of waste you produce we can offer a smaller bin (120 litre size)

Assistance for larger families

If your household contains six permanent members or more and despite recycling as much as you can you are having problems containing your waste, please contact the helpline on 01929 557279 for help and information. 

Need help with your collection?

If you are elderly or infirm and have difficulty moving your bin or box, we are able to offer an assisted collection service where your container will be collected from and returned to an agreed position. For more help and information regarding this service, please read the attached  Assisted Collection Service Statement (pdf, 85kb) (opens in a new window) and telephone the helpline on 01929 557279 .

Customer Satisfaction Survey

We would greatly appreciate any feedback you may have regarding the refuse and recycling collection services provided by Purbeck District Council. Have your say and follow the customer satisfaction survey link at the bottom of the page.

How to keep your bin clean

The life cycle of the common house fly has four stages, egg, larva (maggot), pupa and adult fly. Adult female flies will lay their eggs on any organic material that will provide suitable food for the maggots when they emerge. Each female fly can lay up to 500 eggs in batches of 75 to 150 in three to four days and in the summer during warm weather these eggs can hatch into maggots within eight to twenty hours. The fly can complete the whole cycle in as little as seven days and as many as 12 generations may occur in one summer.

Your bin can be an excellent food source and breeding ground for flies, but there are many things you can do to help prevent attracting flies.

How to avoid attracting flies to your bin

• Store your bins away from open windows and doors if possible

• Do not leave any food waste, including pet food, uncovered  inside the house as it will attract flies and wasps which can lay eggs on it before it goes in the bin.  Place it immediately into your bin (we suggest that you double wrap it before putting it in)

• If possible try to keep the bin in shady areas out of direct sunshine as the sun will warm up the bin, increasing the smell and attracting flies

• Make sure you keep the bin lids closed at all times to prevent animals and flies getting in

• When putting disposable nappies in your wheeled bin make sure they are double wrapped firmly in bags

• If you dispose of pet faeces in your wheeled bin, clear up regularly after your pet and place in the bin in a securely tied plastic bag

• Some essential oils, such as citronella and tea tree oil are natural insect repellents. Try smearing your bin lid with one of these oils if flies are a problem

• Place newspaper in the bottom of your bin after it has been emptied to soak up any residue from your waste

• Rinse out plastic bottles and tins before putting them in the recycling banks

• Rinse out tins before putting them in the recycling box

• If you do get maggots in your wheeled bin, most of them will be removed when your bin is emptied. However, maggots and fly eggs can be killed using boiling water, so it does help to wash your bin out after it has been emptied.

• Using a mild detergent with a fragrance will help to keep flies away from your bin. Please make sure that you are careful when using hot water and make sure that any water is emptied out of the bin before you put your rubbish in

• It is up to you to manage your bin and ensure it remains user friendly. Look in the Yellow Pages under Cleaning and Maintenance or check the Internet for Wheelie Bin Cleaning if you would like details of local bin cleaning companies.

• Frequently asked questions about using the wheeled bins

  By increasing recycling Purbeck will be helping to protect the environment by reducing the quantity of waste sent to landfill.To speak to someone directly on the subjects above, please call the helpline on 01929 557279.

• Customer satisfaction survey on Purbeck refuse and recycling

  Please fill out this survey to inform us of your satisfaction with the collection services provided by Purbeck District Council.

• Refuse and Recycling In Purbeck - Snow and Ice FAQ's

  Refuse and recycling collections in Purbeck can sometimes be hampered by the weather, especially snow and ice. You will find the most commonly frequently asked questions below:

• Name: Dorset Waste Partnership (Purbeck)
  Email: envservices@purbeck-dc.gov.uk
  Tel: 01929 557279
  Fax: 01929 557351
  Full details for Dorset Waste Partnership (Purbeck)