RingGo - Paying for parking using your mobile phone in Dorchester
Drivers in Dorchester can pay for their parking using just their mobile phone and a credit or debit card when parking in one of the town's district council car parks.
| Question | Answer |
| What is RingGo? | RingGo is a quick, easy to use mobile phone service, which lets you pay for your parking with a credit or debit card, rather than using cash at a machine. When you park your car in an area which features the RingGo service, you simply dial the local number shown on nearby signs and pay for your parking over the phone. You will no longer need to carry change, you don't have to visit a parking meter and you no longer need to walk back with a parking ticket - parking attendants can check which vehicles are parked with RingGo via their handheld units. RingGo (opens in a new window) users can also top up their parking when they're away from their vehicle. So if you get held up or delayed, simply ring the RingGo number again from your dialled numbers, top up remotely and avoid a penalty charge notice. For parking in West Dorset District Council car parks the number to ring is 01305 894 896. |
| How do I register with RingGo? | You can pre-register with RingGo. Or you can register at the time you first call to use the service. The number to call is shown on the boards located in the car parks. If you are parking in one of Dorchester's district council car parks you need to call 01305 894 896. When you phone for the first time, you will be asked for: (opens in a new window) :
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| What happens the next time I call? | The next time you call, RingGo will remember you from the previous time (by recognising your mobile phone number) and will ask you to; confirm the vehicle that you want to park, the location, how long you want to park, provide the security code from your credit card and if you want a text confirmation or reminder. |
| How much does RingGo cost? | There is no charge for registering with RingGo and no charge for the PIN confirmation text when you set up your account. When you park with RingGo, you will pay a 20p convenience charge on top of the normal parking tariff charges which apply. This parking charge will be shown on your monthly credit/debit card statement. There is also the local call to the RingGo service - but if you have a mobile phone package which includes free bundled minutes, your call to RingGo is likely to be included within this. Once you are registered, the call to park your car each time is very quick - usually less than a minute. |
| How can I extend my parking session? | Unlike normal parking sessions, you can remotely top up your parking fee when you use RingGo. If you want to extend your stay, simply call RingGo again (log the number in your phone contacts or retrieve it from your dialled numbers) and the service will ask you to confirm how long you want to extend for and what your card security code is. |
| Can I get a VAT receipt? | If you provide your e-mail address, you can receive your receipts automatically every time you park. Just choose the email me VAT receipts option from the menu. For security you will be asked to enter your four digit PIN which was provided to you at the first time of use. |
