Where to get help - for victims of domestic violence and abuse
Details of the help available to those who are victims of domestic violence or abuse can be found on this page.
A summary of this information can also be found on the Domestic Violence & Abuse Leaflet November 2013 (pdf, 112kb) (opens in a new window) . Copies of the leaflet can be obtained from the Domestic Violence Coordinator.
If any of the links to documents or web sites on this page are not working please use the feedback facility at the bottom of the page to notify us.
Outreach and helplines
National Domestic Violence 24 Hour Helpline 0808 2000 247
You First Outreach Service (Dorset County)
The You First outreach service covers the whole of Dorset County (excluding Bournemouth and Poole). The You First service supports female and male victims aged 16 and over and the You First leaflet (pdf, 395kb) (opens in a new window) explains more about what the service provides. Agency referrals to You First should be made using the You First referral form (pdf, 83kb) (opens in a new window) and self referrals should be made using the You First self referral form (pdf, 81kb) (opens in a new window) . The service can be contacted on freephone 0800 032 5204 (not 24 hour). Please be aware that calls to 0800 numbers are not free from mobile phones and may show up on itemised phone bills. The service is also available to people who have used it before. If you are in this situation and now need further support please contact the service using 0800 032 5204.
Bournemouth Outreach Service
The service provides support to victims of domestic violence and abuse aged 16 and over living in Bournemouth. There is a drop in at Boscombe Children's Centre on Wednesday every two weeks from 10.00am 12.00pm. Please ring the centre on 01202 395534 for more details. The service also provides a Pattern Changing Course. The service can be contacted on 01202 209456.
Poole Outreach Service
The Poole outreach service provides support to victims of domestic violence and abuse aged 16 and over living in Poole. There is a drop in at Ted Webster Children's Centre on Fridays from 10.00am 12.00pm. The service also provides a Pattern Changing Course. The service can be contacted on 01202 710777.
Refuges can offer a safe place to stay for victims of domestic violence and abuse who need to leave their homes.
- North Dorset 01747 858555
Bournemouth 01202 547755
West Dorset 01305 262444
Poole 01202 748488 (can take men)
Please note that the refuge numbers are all 24 hours and can be used for help and advice when needed.
Dorset Police domestic abuse officers
- Dorset Police's specialist domestic abuse officers can be contacted by calling 101 (please ask for the Domestic Abuse Unit)
- In an emergency always dial 999
Victim Support can provide support to victims of domestic violence and abuse. Contact the South West Victim Care Unit on 0845 3899528.
Advice on housing options for victims of domestic violence and abuse
Information on help and support available to victims facing losing their homes or who need support to stay safely in their existing accommodation can be found on advice on housing options.
For male victims
- Men's Advice Line (opens in a new window) national helpline 0808 801 0327
For people committing domestic violence
- Respect (opens in a new window) National Phoneline 0845 122 8609
Support for the lesbian, gay, bisexual and transgender community
Broken Rainbow (opens in a new window) UK National LGBT Domestic Violence Helpline 0300 999 5428 (Mon 2pm-8pm, Weds 10am-1pm, Thurs 2pm-8pm)
Over the Rainbow 01202 257478
Many local solicitors are able to help victims of domestic violence and abuse with legal advice and access to civil legal remedies. The National Centre for Domestic Violence (opens in a new window) can also provide legal help and support and can be contacted on 0844 8044 999.
There are links between domestic and sexual violence and stalking. The National Stalking Helpline (opens in a new window) can be contacted on 0808 802 0300.
The National Network for Surviving Stalking (opens in a new window) can also provide advice and support to anyone affected by or concerned about stalking.
Domestic violence coordinators
Domestic Violence Coordinators can provide further information on the availability of local and national sources of help for victims of domestic and sexual violence but are not able to advise on individual cases.
For Dorset County contact Nicola Pengelly, Domestic Violence Strategic Coordinator and for Poole contact Lisa Dowry, Domestic Abuse and Sexual Violence Manager (contact details below).